HARMONYLABS / PRIVACY
Your face. Your data.
Last updated 19 October 2026
This page explains how the current HarmonyLabs web app handles your information. For privacy questions or account and data requests, contact info@harmonylabs.online.
Photos and scan reports
Face landmarks are detected in your browser. For a paid scan, derived facial measurements are sent over HTTPS to the private HarmonyLabs server to calculate the PSL score, report values and facial archetype match. Scan photos, raw image pixels and report images are not sent to HarmonyLabs or its community database. Skin photo observations run in your browser. Measurements are processed for the current request and are not intentionally stored by HarmonyLabs; the site host may keep ordinary request metadata and error logs. An optional reusable frontal scan is kept in memory for your current session and cleared on account change, sign-out or page unload.
Account information
Google Firebase Authentication handles sign-in, email verification, password resets and session management. It processes account details such as your email address, account identifier and saved display name. Passwords are managed by Firebase Authentication and are not stored in the community database.
Profile photos and browser storage
Your chosen account photo is stored in this browser on this device, separately for your account. It is not uploaded or displayed in community profiles. You can remove it from My account. Browser storage also keeps sign-in state where available, interface sound preferences and cached app files for the PWA.
Plus plans
For a Plus plan, the answers you submit and an optional facial-outline ratio from your latest scan are sent over HTTPS to the private HarmonyLabs server to generate a four-week plan. The answers and generated plan are not intentionally stored by HarmonyLabs; the plan remains in your browser session until you leave or reload. Plus scan comparisons save only numerical scores and selected ratios in this browser for your account, up to 20 scans; you can clear them from the scan report. No photo is saved with those comparisons. No scan photo or PSL score is sent for plan generation. These answers are not shared with the leaderboard or public profiles.
Community features
When you sign in, the app records connected presence for the active-user count. If you choose to share a score, the community database stores your account identifier, shared display name, PSL score, week, scoring-engine version and submission time. Other verified signed-in users can see the shared name, score, rank and connected status. Emails and photos are not shown on the leaderboard.
Services used to run the app
Firebase provides authentication and the community database. The site host serves the website and may process ordinary connection information, such as IP addresses and request logs. Google and jsDelivr deliver required app libraries and model files. Those services receive connection information when your browser downloads their files. The app does not currently initialise Google Analytics or an advertising tracker.
Access and moderation
Account access and moderation records may include a role, ban reason, action time and an administrator audit trail. These records are not public. Billing and refund records are handled on the private server.
Payments
The $2.99 USD one-time unlock uses Stripe Checkout. Stripe handles card details; HarmonyLabs receives payment and refund identifiers, status, amount and currency to provide access and support. HarmonyLabs Plus renews at $14.99 USD per month until cancelled. Stripe handles card details; HarmonyLabs stores the subscription status and payment identifiers needed for access and support.
Keeping and removing information
Account information and shared weekly scores remain in the services that store them until removed; earlier weekly entries are not automatically deleted by the current app. Removing a profile photo clears its local copy. Clearing browser storage removes local settings, cached files and saved sign-in state, but does not delete your Firebase account or shared scores.
To request access to, correction of or deletion of account and community data, email info@harmonylabs.online from your account email. We may need to verify account ownership. Do not include your password or verification codes.
Changes
We will update this page when the app’s data handling changes. The date above identifies this version.
HARMONYLABS / TERMS
Using HarmonyLabs.
Last updated 19 October 2026
These terms describe use of the current HarmonyLabs web app. Questions can be sent to info@harmonylabs.online.
The service
HarmonyLabs provides photo-based facial geometry reports, a 1–8 PSL rating, skin photo observations, facial archetype matches and style information. Reports are informational and exploratory. Scores and style classifications are subjective estimates, not statements of personal worth or medical assessments. The clinical-options section is restricted to adults aged 18 or older.
Your account and photographs
Use an email address you control, keep your sign-in details private and use only photos you have permission to analyse. Do not impersonate another person, access another account, or submit unlawful, abusive or harassing content.
Community participation
Sharing a weekly score is optional. Your chosen shared name and score become visible to verified community users. Do not use the leaderboard or profiles to target, shame or harass anyone. User-submitted scores are not independently verified.
Current access and planned pricing
The $2.99 USD one-time unlock grants base access to scans and reports after Stripe confirms successful payment. It is not a subscription. The separate $14.99 USD/month Plus subscription renews monthly until you cancel. Plus access lasts through the paid period after cancellation. Complimentary access may be granted to selected accounts.
Account moderation
Accounts may be banned for misuse of the service. A ban blocks access, including complimentary access. The planned billing process cancels subscriptions and refunds the base unlock and latest subscription payment, as described on the Refunds page.
Availability and changes
The app needs compatible browser features and an internet connection for authentication and model downloads. Features may change or be temporarily unavailable. Do not rely on a report for healthcare, surgical or other significant personal decisions.
Your information and rights
See the Privacy page for information handling and data requests, and Support for help. Nothing in these terms excludes consumer rights or responsibilities that cannot lawfully be excluded.
HARMONYLABS / REFUNDS
Payments & refunds.
Last updated 19 October 2026
One-time unlock
The $2.99 USD unlock is a one-time purchase through Stripe Checkout. It does not renew. If you have a payment or refund question, contact info@harmonylabs.online with your account email and transaction reference. Any rights under applicable consumer law still apply.
Plus
HarmonyLabs Plus is $14.99 USD per month. You can cancel future renewal on the pricing page while signed in; access continues through the current paid period. For billing questions or refund requests, contact info@harmonylabs.online. Your applicable consumer rights remain in force.
Planned refunds when an account is banned
When an administrator bans a paying account, HarmonyLabs refunds the remaining refundable amount of the base unlock. The latest Plus subscription payment is also covered, and the subscription is cancelled immediately. Earlier subscription payments are not included in this policy. Refunds return through the payment provider to the original payment method. Incomplete cancellations or refunds remain pending for follow-up; they are not treated as completed.
A charge you do not recognise
If you believe you have been charged for HarmonyLabs, email info@harmonylabs.online with the date, amount and a redacted receipt or transaction reference. Do not send full card numbers, passwords or security codes. We will help identify the issue.
This page does not limit any refund or consumer rights available under applicable law.
HARMONYLABS / SUPPORT
A little help.
Questions about your account, a scan, privacy or future billing? Get in touch.
Quick answers.
My verification email has not arrived.
Check Spam or Junk, confirm your email address, then use Resend verification email on the sign-in screen. After following the email link, return to the app and press “I’ve verified my email”.
How do I reset my password?
Use Forgot password on the sign-in page, or Send password reset email in My account. Follow the Firebase email link to choose a new password.
My scan will not complete.
Use a clear frontal photo with your full face visible and even lighting. Check your internet connection for the model download. Try a current browser and choose the photo again.
Where is my profile photo saved?
In this browser only. It is not shared on the leaderboard. Choose or remove it in My account.
How do I request account or shared-score deletion?
Email info@harmonylabs.online from the address used for your account. Tell us whether you want to remove shared scores, your account, or both. We may verify ownership before making changes.
Do I need to pay?
The one-time HarmonyLabs unlock is $2.99 USD. Plus costs $14.99 USD per month and can be cancelled on the pricing page.